EFFECTIVE DATE: August 15, 2012

This policy describes the personal information we collect and how we use it, and when we share it with third parties. Other Program Terms provide additional information about information collected related to that Program(s) and how it is used in connection with the applicable Program. This policy applies only to personal information collected via this Site, and unless otherwise specifically described herein or in any Program Terms, does not apply to personal information collected offline (including but not limited to information you may provide over the phone, via fax, or when visiting a Gusti Italian Grill or any other website of Gusti Italian Grill or on third party sites.  Please note that not all of the features/functionality described is available on or through each portion of the Site.

By using this Site, you agree to this Privacy Policy and to the Terms of Use statement (“Statement”) governing its use and Program Terms applicable to various Programs. If you have questions, comments or concerns about this Privacy Policy, please contact us at gustiitaliangrill.com.  Be certain to check this page periodically for updates, as your continued use of this Site and/or participation in any Program signifies your acceptance of any changed terms. Information collected and how it is used is collected about you when you use and/or contact us through this Site, including without limitation information you provide on registration pages and other online forms, surveys, through emails you send and through other submissions through this Site. Additionally, information is collected when you participate in certain Programs available on or through this Site.

The information collected may be combined with other information collected about you and may be used and disclosed in a number of ways by us (directly and/or through the activities of franchisees and/or supplier(s)), to help us better understand and serve our customers, including without limitation as described below.

  • To provide you with, or otherwise respond to your requests for, information and/or services, including but not limited to e-newsletters and access to our webcasts.
  • Programs including without limitation providing you with Program benefits and related communications, to verify your participation in the Program, and to track submissions. Note that third party information you provide (for example, your friend in a forward-to-a-friend program) may be maintained in connection with your submission.
  • To provide you with information about new products or services, including but not limited to contests, sweepstakes and surveys, and other special offers and marketing programs.
  • In connection with certain submissions by you as described in the Statement.
  • To coordinate Program activities and communications with other marketing programs conducted by us and/or franchisees.
  • To process your online job application and related information.
  • To learn more about potential investors in our company, and to allow you to ask questions and receive responses during our webcasts for investors.
  • To analyze customer and Site user behaviors and trends.
  • To conduct research and analysis and to otherwise measure the effectiveness of our online and offline marketing efforts and to develop products, services, and marketing programs. This analysis may include combining personal data drawn from online and offline sources.
  • As otherwise described in this Privacy Policy, the Terms of Use statement and/or Program Terms.

We do not sell or rent to third parties any of the personal information that you provide to us through this Site, or authorize any of our suppliers to sell or rent any such personal information. We require that our suppliers agree to maintain the confidentiality of the personal information provided to them. We do not authorize third parties unaffiliated with Gusti Italian Grill to make independent use of your information for their own purposes, such as for direct marketing. However, aggregated information about users of this Site, customers participating in surveys, registering for e-newsletters or otherwise providing information may be used by Gusti Italian Grill. Additionally, we may share your information with our affiliates, lenders, investors and/or third party providers. In addition to the uses described above, we share information with these third parties primarily to respond to your specific request or to obtain their service and/or advice on how to improve our business.

Gusti Italian Grill does not collect or store your Gift Card Information and will not share this information with other third parties. We require our gift card service provider to maintain the confidentiality of the Gift Card Information that you submit and to use the Gift Card Information only for purposes related to fulfilling and tracking your order, providing you with related customer service and for reporting purposes. Please review the privacy policy on the gift card service site for specific information. We also require our gift card service provider to maintain your Gift Card Information on a secure server and to use at least industry standard encryption technology and security procedures for all payment processing.

Mobile sites or other similar location information submitted to this Site will be used only to respond to the location inquiry, and is not stored or maintained.


It may be possible to apply for certain jobs at Gusti Italian Grill through this Site. If you choose to apply through this Site, you will be required to provide certain personal information, to complete questionnaires related to evaluation of your qualifications for certain positions, and provide a resume or other similar employment experience description. You may also be asked to provide your gender and racial/ethnic origin on a voluntary basis, and such information is not provided to anyone involved in the hiring decision. Information you submit online through this Site or through third party supplier sites may be made available to third party suppliers as well as certain employees and contractors of Gusti.  Additionally, we may from time to time ask you to apply for certain jobs by email and/or a different fax number. We protect the confidentiality of such information received by email, however, this online Privacy Policy does not apply to such emails because they are received offline.

This Site may use cookies, pixels, web beacons (described below) or other similar technology to enhance the browsing and usage experience on this Site, whether accessed through your computer or a mobile device. The information captured about your activities on this Site will make it possible for us, among other things, (i) to speed navigation and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to re-enter it each time you visit this Site; (iii) to monitor the effectiveness of certain of our marketing campaigns; (iv) to monitor total number of visitors, pages viewed, web address you came from and type of browser you are using, and (v) enforce limitations on downloads described for on-line coupons and other similar offers.

We may also from time to time use third party service providers to conduct marketing programs which gather data regarding our online advertising, including location of advertising, click-through rates, related Site usage information, traffic patterns, and other related information. This information will be collected on an individual, but anonymous, basis, based on the use of cookies. This information may also be available to the third parties who make the applicable advertising available and other parties, as described in the privacy policy of the site on which the advertising is made available.

Additionally, we may from time to time use third party service providers to conduct marketing programs which deliver targeted or personalized advertising when you visit other websites across the Internet. This is completed using data collected over time on this Site and other sites on the Internet, including without limitation data regarding our online advertising (for example, location of advertising, click-through rates, and transactions completed after clicking through on advertising). This data is collected on an individual, but anonymous, basis, based on the use of cookies, pixels and/or web beacons, as described below. If you click on an advertisement on a third party site, the privacy policy applicable to that third party site will apply to information collected on that site. This information may also be available to the service providers who make the applicable advertising available, parties identified in the third party websites on which advertisements appear of which you visit (as described in the privacy policy of the other applicable sites).

The law requires that we and our suppliers may be required to share your personal information and non-personal information pursuant to judicial or governmental subpoenas, warrants or other like orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in this Privacy Policy, we and our suppliers reserve the right to use and disclose your personal and non-personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or any other similar situation, violations of the Statement, any Program Terms and/or as required by law.

We do not knowingly collect any personally identifiable information from children under the age of thirteen. This Site is directed to adults at least eighteen years old. Certain areas of this Site are available to persons at least thirteen years old. When a user discloses personal information on this Site, the user is representing to us that he or she is the appropriate age for the portion of this Site, or if he or she is under the referenced age, that he or she is using this Site with the involvement of a parent or guardian. If a child under thirteen provided this Site with personally identifiable information, we ask that a parent or guardian email us atgustiitaliangrill.com, and we will promptly delete the child's information from our records.

Gusti Italian Grill operates secure data networks protected by industry standard firewall and password protected systems, and maintains physical, electronic and procedural safeguards to guard the integrity and privacy of these servers and of your personal information. We also require that the suppliers providing services supporting this Site use similar safeguards. Although we can't guarantee that there will never be a security problem, we and our suppliers that have access to your information take commercially reasonable steps to guard against the loss, misuse or alteration of the information we collect on this Site.

Changing Your Information Moved? Changed email addresses? If you need to update, verify or delete your personal information related to a particular Program, please edit your account in the area provided and email us at www.gustiitaliangrill.com. 

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